Ken and Caryn are Detail Pros
HI, I'm Ken Rosal, owner, operator, detailer, marketer, graphic designer, web developer, accountant, supply manager, photographer, copy writer, social media manager and face of Detail Pros. Basically I'm the main operator of this little company, along with my wife who helps out with things she handles best, while caring for our little ones: picking up the phone, scheduling and booking appointments (she's had 10+ years experience as a receptionist at Yuba-Sutter's BEST chiropractor: Kunkle Chiropractic), helping me play catch up with late night details, washing dirty towels, encourager, idea supporter and opinionator. I did make up a few words, but I'm sure you guys get the point.
How I got started
I started detailing cars when I was probably about 12. I don't really remember my age, but I certainly remember the first opportunities I had to detail cars. It started when my older brother Johnny had asked me to wash his blue 92-95 honda civic hatchback. I really hadn't ever washed a car before, at least not by myself, but I sure hopped on the opportunity (or else I'd have an opportunity to get scolded by my big bro - a big no-no). So naturally I did whatever he told me, and when he asked for me to wash his "prized" civic, I got the car wash stuff together and went to town. I don't remember if i used actual car wash soap, or an actual wash mitt, or an actual car drying towel, but I got the job done.
I was pretty self-conscious back then, and I believe most self-conscious people try to play it cool (which mostly looks hyper awkward) when other people are watching. During this first wash, I recall my brother watching from the second story window of our newer "suburban" (generic-90's high-production) house. So naturally, as I didn't really know what I was doing, I shot water into the air to get myself and the car wet in order to look like I was bored and uninterested in the task I was asked to perform: washing the dang car. Well, I remember getting the car done, but I don't really remember my brother's reaction. I may be making this up, but I think he corrected me and/or gave me a hard time about the job I was doing (or not doing).
My brother is someone who I looked up to. He worked on cars, painted cars, did body work on cars, was personable and a bully at the same time - a cool-ish guy who my neighborhood friends even liked. So I think that became the driving force behind me becoming the best car-washer/detailer I could be. Again, I could be making this all up. For all I know for sure, my brother could have praised the work I had done on his car. After all, it was just a simple car wash.
Some memories from the beginning
Nonetheless I washed my family's cars and "detailed" them regularly. I got some of my knowledge from my older sister Cecilia, who kept her 00' honda civic coupe in tip-top shape - keeping the car fresh inside and out, even going as far as hand shampooing her factory floor mats on a regular basis (which were tucked below those awful clear $10 floor mats you find at like walmart). I remember our garage outfitted with Meguiar's tan bottle products (hi-tech yellow 26 carnauba wax, some polishes), Zymol cleaner wax, Meguiar's Gold Class car wash soap and carnauba wax, etc, and I remember my brother Johnny showing me how to clay bar his car. He also showed me this pretty phony thing about spraying ice cold water to shock the wax after it has been applied (LOL). He showed me how to wax a car by hand. I remember my oldest brother Richard telling me to use newspaper or phonebook paper to clean glass (which I would never do again, nor do I recommend it to you). I also remember Richard calling me out and grilling me for cutting corners washing Johnny's car: i used a soapy mitt straight on the car before doing an initial rinse to save time. I remember richard taking me with him to the car wash behind the honeycomb square near k-mart (it was the cheapest one).
All these memories are chopped up, but they are all from before I started taking it seriously. More to come soon about my first payed jobs (neighbors' trucks and dad's truck) and transition into this career.
Thanks for reading